HR Support & Consultancy in Durham
Durham's trusted HR partner
Why Durham businesses choose us.
Shrewd HR is proud to call Durham home. As a historic cathedral city and the base for Durham University, the city's economy spans everything from small professional practices to growing SMEs across County Durham.
We understand this market because we're part of it. We provide retained HR support, ad hoc advice and training to businesses across Durham, without the cost of building an in-house team. As a Durham-based consultancy ourselves, we can meet face to face easily, and we understand the local business landscape first-hand.
What HR services we offer in Durham.
We support Durham employers with practical HR services including retained HR support, ad-hoc consultancy, training, employment law guidance, HR policies, contracts and compliance reviews.
Our team also delivers HR audits, culture reviews, restructures, TUPE and mediation to help organisations manage change confidently.
As a consultancy rooted in the city, we understand Durham’s blend of professional services, education-linked employers and growing SMEs, shaping our HR support around real local needs.
Frequently Asked Questions
Do you only support businesses based directly in Durham, or do you cover the wider area too?
We’re happy to support businesses based in and around Durham — many of our clients operate across multiple North East locations, and our support covers your whole organisation, not just one site.
Do we need to commit to a retained package, or can we get one-off support?
Neither is required by default. We offer both retained HR support and ad hoc, pay-as-you-need help, so you can start with whichever fits your current situation and change later as your needs evolve.
How quickly can you help if we have an urgent HR issue?
We aim to respond quickly to urgent issues like disciplinary or grievance situations. Get in touch and we’ll talk through realistic timescales for your specific situation as part of your free HR assessment.
Do you work with businesses connected to Durham University or the local education sector?
Yes — we support a range of Durham employers, including those with close links to the local education and professional services sector, on everything from contracts and policies to day-to-day HR support.
Posted on Google Acorn & Oak Play CafeTrustindex verifies that the original source of the review is Google. Working with Shrewd HR has been a seamless and reassuring experience from start to finish. They quickly understood the issues we were facing and provided clear, practical guidance at every stage. Their advice was always easy to access, prompt, and grounded in a strong understanding of compliance and risk. The follow‑up documentation and support were thorough and professional, giving us complete confidence that everything was handled correctly and efficiently. As a small business, it’s great to know we have this level of support to reach out to whenever we need it. We would highly recommend Shrewd HR to any business looking for reliable, responsive, and expert HR support.Posted on Google Jim ChandlerTrustindex verifies that the original source of the review is Google. We've been working with Shrewd-HR for some time now, and they've helped to make a difference to how we operate. As a busy maintenance company, we needed clear, practical HR support — and they delivered exactly that. They helped us put the right policies in place, streamlined some of our internal processes to improve efficiency, and have always very quickly to respond to queries we have. Highly recommend them to any business looking for reliable, knowledgeable, and people-focused HR support.Posted on Google Alex CarrTrustindex verifies that the original source of the review is Google. We’ve been working with Martin and Shrewd HR for over a year now and the support has been excellent. Martin is extremely approachable, knowledgeable and always available when we need guidance. He’s played a key role in helping us manage and develop our team effectively and his advice is always practical and clear. Shrewd HR has made HR matters far easier to navigate, giving us confidence that we’re doing things properly while still supporting our staff in the right way. We’d highly recommend Martin and Shrewd HR to any businesses looking for reliable, effective HR support.Posted on Google Paul O'HehirTrustindex verifies that the original source of the review is Google. We’ve worked with Shrewd HR for a number of years now and they have always been incredibly responsive and reliable. It gives us real peace of mind knowing that whenever we need expert HR support, the team is there for us. We’ve had input from various members of the team, and the quality and professionalism have been consistently excellent. Earlier this year, I attended their employment legislation update session, which was hugely valuable and insightful. I would highly recommend Shrewd HR to any business looking for trusted HR expertise and practical guidancePosted on Google Emma MitchellTrustindex verifies that the original source of the review is Google. We have been working with Martin and Amy at Shrewd HR for our HR support and would recommend their services. Their advice is clear, practical and tailored to our needs, helping us to implement a more efficient approach to all aspects of our HR and navigate more complex situations effectively. We have also attended their Managing with Confidence training delivered by Ashleigh, who is very engaging and knowledgeable. The course content is detailed, relevant and practical, and has been a valuable way to support both our business and our staff.Posted on Google Mick SmithTrustindex verifies that the original source of the review is Google. I’ve really enjoyed the opportunity to meet new people and share experiences with others in similar roles. The course has also helped me build my confidence, particularly when speaking in front of others and contributing to group discussions. The trainer has been extremely supportive throughout the course. They created a welcoming and comfortable learning environment, which helped me feel at ease and more confident in participating and developing my skills. The course has given me greater confidence and a better understanding of my role as a manager. It has helped me approach my day-to-day responsibilities more effectively and with a clearer perspective on how to support and lead my team.Posted on Google Ashley WhartonTrustindex verifies that the original source of the review is Google. I'm currently completing the 'Managing with Confidence' training course with Shrewd and couldn't be happier! The trainer Ashleigh is great at communicating the content and supporting with any queries, and the content itself is detailed and relevant to my role. My confidence and understanding of my role has developed a lot since starting the course. It's been very insightful so far and I'm looking forward to the next 2 sessions!Posted on Google sam sweeneyTrustindex verifies that the original source of the review is Google. Currently completing the managing with confidence training course at ShrewdHR. The course is in-depth and very useful when it comes to all things management! Ashleigh is an outstanding trainer and makes every session engaging.Posted on Google Katia PallisterTrustindex verifies that the original source of the review is Google. We would like to thank Katie Orme from Shrewd HR for her incredible support during a complex project. Katie took the time to understand our business needs, guided us clearly through each step, and ensured the decisions we made were right both legally and operationally. She showed professionalism throughout but also genuine care and empathy, especially towards the employees affected. Her balance of expertise and compassion made a challenging situation so much easier to manage. Katie is a real asset to Shrewd HR, and we are very grateful for everything she has done for us. We would 100% recommend Shrewd HR for local, accessible HR advice.Posted on Google Paula NelsonTrustindex verifies that the original source of the review is Google. Excellent training and HR support. Would highly recommend their training. We recently booked sexual harassment training for our staff to keep up to date with new laws around this and staff and managers really benefitted. Excellent trainer and information. Thanks